Privacy Policy

1. Who we are

This website is operated by Calsoft Europe.

Address: Obere Weinbergstrasse 1, 65326 Aarbergen, Germany.

Email: contact@calsoftinc.eu.

In this policy, "Calsoft", "we", "us", and "our" mean the Calsoft entity responsible for this website and the personal data handled through it.

2. Information we collect

We collect personal data in four main ways.

• Data you give us: your name, job title, company name, business email address, phone number, country, message, and any other details you choose to share.
• Website and device data: IP address, browser type, device information, pages visited, time spent, referral source, and cookie or analytics identifiers.
• Business relationship data: your company, role, service interest, meeting notes, email exchanges, and preferences related to our communications.
• Cookies and Tracking: We use cookies, tracking pixels, and similar technologies (including HubSpot and Google Analytics) to understand website usage, improve functionality, and tailor communications. You can manage cookie preferences through your browser settings.

We collect data directly from you when you fill in a form (including HubSpot forms), contact us, subscribe to updates, register interest in a service, or communicate with our team.

We also collect limited technical data when you use the website. This may come from cookies or analytics tools, where allowed by law, and your choices.

We may also receive business contact details from events, referrals, public business sources, or professional platforms when there is a clear business reason to contact you.

Note: We do not ask for sensitive personal data through this website. Please do not send health data, government ID data, financial account data, or other sensitive information unless we clearly ask for it and explain why.

3. How we use your data

• Provide and maintain our website and services
• Respond to inquiries and requests
• Send relevant marketing communications (with your consent, where required)
• Analyse trends and improve user experience
• Detect, prevent, and address technical issues or security risks
• Comply with legal or regulatory obligations

4. Who do we share data with

We share personal data only when there is a clear reason.

• Calsoft group companies and teams, when needed to respond to you or deliver services.
• Service providers, such as website hosting, CRM, HubSpot, email, analytics, security, and IT operations providers.
• Professional advisers, auditors, insurers, or legal authorities when required.
• A buyer, successor, or related party if there is a business transfer, merger, or restructuring.

We do not sell your personal data.

5. International data transfers

Calsoft works across countries. Your data may be transferred to, stored in, or accessed from countries outside the European Economic Area, including India and the United States.

When we transfer personal data outside the EEA, we use recognized safeguards where required. These may include Standard Contractual Clauses, adequacy decisions, transfer risk reviews, and added technical or organizational measures.

6. How long do we keep data

We keep personal data only for as long as we need it for the reason we collected it. The period depends on the type of data, the purpose, legal duties, and business needs.

• Enquiry data is kept for the time needed to respond and manage follow-up.
• Marketing data is kept until you opt out or the data is no longer useful for the stated purpose.
• Contract and business records are kept for the period required by law or normal business record rules.
• Security logs are kept for a limited period unless needed to investigate an issue.

When we no longer need personal data, we delete it, anonymize it, or keep it only if the law requires us to do so.

7. Your privacy rights

If you are in the EU or EEA, you have rights over your personal data. These rights may include:

• Access: ask for a copy of the personal data we hold about you.
• Correction: ask us to fix inaccurate or incomplete data.
• Deletion: ask us to delete your data in certain situations.
• Restriction: ask us to pause or limit how we use your data.
• Portability: ask for data you gave us in a structured, commonly used, machine-readable format.
• Objection: object to certain uses, including direct marketing.
• Withdraw consent: withdraw consent where we rely on consent.
• Automated decisions: ask not to be subject to decisions based only on automated processing that produce legal or similarly significant effects.

To make a request, contact us at contact@calsoftinc.eu.

8. Security

We use technical and organizational measures to protect personal data. These may include access controls, security systems, monitoring, staff awareness, and vendor controls.

No online system is completely secure. We work to reduce risk, but we cannot promise that data sent over the internet will always be free from risk.

9. Children

This website is meant for business users. It is not intended for children under 16 years of age. We do not knowingly collect personal data from children through this website.

10. Third-party links

Our website may link to third-party websites, platforms, or resources. We do not control their privacy practices. Please read their privacy notices before you share personal data with them.

11. Complaints

You can contact us first if you have a privacy concern. You also have the right to complain to a data protection authority in the EU or EEA, especially in the country where you live, work, or believe your rights were affected.

12. Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the date at the top of this page with a revised “Effective date” and take reasonable steps to tell you when required.

13. Contact us

For privacy questions or requests, contact:

Calsoft Europe

Obere Weinbergstrasse 1, 65326 Aarbergen, Germany

Email: contact@calsoftinc.eu